Página Seg Paciente

Service that facilitates the communication with patients who did not attend their appointments, seeking to educate and capture new appointments

What are the objectives of this service?

Reschedule the missed appointment Educate non-attending patients on giving notice in advance

How does it work?

El proceso consiste en el envío automático de un mensaje al paciente cuando este no asiste a su cita médica u evento agendado.

The message contains a text (previously defined by the medical center) with a notification of their absence and the possibility of rescheduling.

What does the report include?

The system allows downloading .csv files of sent messages.

What are the service indicators?

  • Reduced absenteeism
  • Patient recapture
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